OWA Video Instructions

Using OWA (Outlook Web Access)
Presenter: Tim McFadden

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LOGIN TO THE SYSTEM

Login
How can an individual login to access web mail? This includes concerns regarding pop-up blockers, remembering passwords, and the cap lock key.

0:24

READING AND ORGANIZING E-MAIL

Check for New Mail How to refresh the screen and determine if new mail is present.	0:24
Reading E-mail How to select a preview screen, scroll through the message, open a message completely, print a message, reply, reply to all and forward a message.	1:51
Reply, Reply to All, and Forward How can a user, reply to an sender, reply to the sender and all recipients, or forward an e-mail to another individual?	0:58
Printing E-mails How does a user print an e-mail?	0:24
Spam Filter What is Spam? How can you view e-mail in the Spam Folder. What to do to remove someone from the Spam list. How you can move Spam to another folder.	1:09
Viewing Attachments What is an attachment? How to determine if an e-mail has an attachment? How to open an attachment; What to do if an attachment will not open.	1:39
Deleting E-mails How a user can delete a single message or a range of messages.	1:01
Filtering E-mail How can an individual filter mail? Note: This is often a problem when an individual does not realize it has been applied.	0:58
Sorting E--mail How can an individual sort mail? Note: This is often a problem when an individual does not realize it has been applied.	0:57
Searching E-mail How can a user search their inbox and/or subfolders to locate a specific phrase?	0:44
Organizing E-Mail into Folders How can a user un-clutter the inbox by making sub-folders?	0:52

WRITING E-MAIL

Begin a New E-mail How can a user address an e-mail using the district address book. (This includes information as to To.. and Cc…)	1:38
Adding Attachments How can a user attach one or more files to an e-mail.?	0:49
Spell Checking How can a user check spelling before sending an e-mail?	0:52
Pasting Text and Links How can I paste text or a hyperlink into an e-mail?	0:52
Read Receipt How to request a read receipt to notify you when an e-mail you have sent has been read.	0:54
Enhancing Text How can I use color, fonts, bold, italics, , bullets, numbers, etc.?	1:45
Draft E-mail How can a user save an e-mail they have started for future editing?	0:58
Undeliverable Message Why do I get an undeliverable message? How can I resend the information without retyping it?	0:58
Error Checking Internal Addresses Why do I get an message that the user name cannot be found?	1:01
Sent Mail How can I resend the same information to someone that I had previously sent to another individual?	1:05

CONTACTS

Create Single Contact How can a user create a contact from an e-mail they have received. Create a contact from scratch. Address an e-mail to a contact.	1:39
Create Distribution List How can a user create a distribution list by drawing from the district address book and how to include out-of-district e-mail addresses. Remove and delete e-mail addresses from a distribution list. How to send an e-mail to your distribution list.	2:46

CALENDAR

Creating One-Time Appointments How can a user create an appointment that is not recurring? This includes requesting attendance from other individuals.	1:48
Creating Recurring Appointments How can a user create an appointment that will recur? Set the end pattern of the recurrence.	1:05

LOGGING OFF

Logging Off
How can a user ensure they are logged off? This prevents someone from using your account.

1:07

Help

Accessing Online Help
How can a user access online help?

0:25